Fanatical about flames; silly about smokers and utterly obsessed with the smells, tastes and traditions of the Deep South. We are a small but perfectly formed group of authentic barbecue style restaurants who live and breathe the values of southern USA hospitality…
Do you think you have what it takes to embrace the essence of true Southern Hospitality ??
We judge our authenticity in relation to the real family-friendly restaurants and bars of the Southern States.
Whether it is food and drink, design ideas, music or hospitality, all our ideas are measured against the places that have inspired us. Our journeys have taken us from Texas to Tennessee, from Missouri to Mississippi. We’ve partied with locals in New Orleans, slept under canvas in Kansas and sat on countless porches eating BBQ and sipping homemade lemonades and iced teas.
With each trip comes new inspiration. Each state brings new ideas. Our journeys of discovery never stop.
From the outset we just wanted to bottle the generosity of spirit and open hearted hospitality of the Southern States.
Just to say ‘we must be welcoming’ is simply not enough. All of our guests ‘from no teeth to false teeth’ need to feel they belong. So all our restaurants have two distinct areas under one roof.
Families can expect a whole host of family friendly facilities from cinema rooms to ping-pong and yard games whilst our neighborhood bars offer a real a hub for locals to meet and relax.
Authentic food is of course still at the heart of everything we do and our large inclusive menu and dedicated VIK (very important kids) offering means everyone is catered for.
Our bars stock local ales alongside more authentic American craft beers and our bartenders are encouraged to ‘get creative’ and develop their own bespoke brews and cocktail creations.
In both the restaurant and the bar, we judge ourselves on the sincerity of the greeting & service we offer.
Our Guests Are Guests
Our guests are our GUESTS, not customers!
Our team members need to be genuine hosts who love to entertain and our guests should be treated as they would be as guests in our own homes.
This is an absolutely fundamental aspect of our approach that shapes all of our behaviour.
IF YOU GENUINELY LOVE PEOPLE IT WILL BE SECOND NATURE….
As hosts, nothing should be too much trouble and you should genuinely enjoy looking after our guest’s needs and making them feel special.
We believe every visit to a Hickory’s Smokehouse should feel like a special occasion
We like to be different! We do many things in different, quirky ways.
This means that our team members need to be innovative, fresh and able to think creatively ‘on their feet’.
We love to surprise our guests. A visit to Hickory’s Smokehouse will often involve something fun, eccentric or totally unexpected.
From the free popcorn on arrival to the ‘build your own’ frozen custard for kids; the campfire marshmallows served with a real burning campfire and our Elvis inspired ‘KING BACON’ milkshake are just a few of the offbeat ideas we have had so far…
Could you take our quirky thinking to the next level?
Being at the heart of our local communities is so important to us
We always aim to employ local team members because their local knowledge and community connections are absolutely invaluable.
We love getting to know new areas; meeting local neighbours, business, sports and charity contacts. We listen closely to our neighbours and take their feedback and interests extremely seriously.
We support local businesses wherever possible, from local breweries and food suppliers to schools and charities and our entire marketing budget goes towards supporting worthy local causes and creating fun, memorable events for our local communities.
As team members, it is essential that you embrace this community ethos and help us create an upbeat, welcoming environment that provides a social hub for the whole community.
The Hickory’s Way
You may have noticed that we have five stars as part of our name. Each star represents one of the FIVE values that underpin everything we do, say or plan. We live and breathe these values and try and incorporate them into every aspect of the Hickory’s experience…