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Training

We really love to ‘Grow our Own’

Training our team members to embrace the ‘Hickory’s Smokehouse’ way and encouraging them to embrace the true values of Southern Hospitality is at the very core of everything we do.

Featured Courses

The Road Trip Course

The Road Trip Course

This unique course takes you on an inspirational journey through all of our road trips across the Deep South over the past 7 years or so…

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Train The Trainer

Train The Trainer

One of our most challenging courses, this intense 2 day educational examines the psychology behind our entire training process.

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More courses at Hickory’s

In-Store Training

In-Store Training

  • Certified Floor Training
  • Certified Bar Training
  • Certified Host Training Level 1
  • Certified Host Training Level 2
  • Certified Host Training Level 3
  • Certified Expo
Product Knowledge

Product Knowledge

  • Bourbon Basics
  • Gin, everything but the tonic.
  • Rum, Rum, Rum.
  • South of the Border, Tequila and more.
  • Beer Training
  • Hot Sauces and Condiments
  • WSET Level 1
  • WSET Level 2
  • WSET Level 3
Training Department

Training Department

  • Train The Trainer
  • Coach to Coach (Launch Autumn 2016)
Concept

Concept

  • Hickory’s Orientation
  • Our Road Trip.
  • Chef’s Bar!
Personal Development

Personal Development

  • Social Skills
  • Suggestive Selling
  • Complaint Handling
  • Creative Thinking (Launch Winter 2016)
  • Advanced Bartending
Management and Leadership Program (Launch Autumn 2016)

Floor Managers to Assistant

  • Leadership Alpha
  • Leadership Beta
  • Leadership Gamma
  • Leadership Delta

Assistant Manager to DGM

  • Recruitment and Selection
  • Leading Yourself
  • Knowing your Strengths
  • Planning your team’s growth

DGM to GM

  • Creating a Performance Culture
  • Managing Performance
  • Development Through Coaching
  • Finance and Personal Presence

Featured Role

BARTENDER CASTLE BROMWICH

Have you got the flair, passion and charisma needed to make our bar team the best in the business?

Shaken or stirred – our bar team are the perfect mix!

Previous experience not essential; Personality is everything.

Apply via the link below

Apply Now

HICKORY'S WALL HEATH

If you fancy yourself as a Southern-Style Superstar and would like to become part of our team ready for the anticipated re-launch – we want to meet you!

We are now recruiting for full time Chefs, Kitchen Porters and Managers  …

Do you have the spark?
CLICK HERE

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